Our reliance on recent technological advances cannot be understated. Its importance has highlighted this pandemic amidst the quarantine lockdowns. While quarantined, most try to live normally, albeit through digital methods.
Generations have always persevered towards the overall general convenience and utility of their communities. From the invention of the wheel to the cellular phone’s birth, the goal is always the advancement of humanity. The endgame is to leave a mark for the future. For every big problem humanity has faced, people have risen to answer the call. Now that it is our turn, how have we dealt with a pandemic that has forced us to leave the status quo and transform?
Service-Oriented Mobile Applications
Now that service requires minimal contact between people, businesses have heavily resorted to mobile applications to narrow down the needs and wants of their market. From the simplest application of the food delivery service to the most complex applications which set up medical and business appointments and projects, technological advancements paved the way for us to have an alternative way to express our needs and concerns to the regular tradesman.
Now that data is directly inputted by the consumer, the market trends and needs are conveniently collated and analyzed by the companies concerned. You are always a few button presses away from a nice hot meal.
Artificial Intelligence For Self Service
Customer Service chatbots have occupied the need for a specialized phone assistant. Businesses have turned to chatbots to filter in only the important and necessary calls for service. Call times to have your phone or internet service reconnected have been reduced significantly. Connecting with a business you are interested in has never been easier now that your inquiries are properly filtered and categorized. You can easily go straight to the point.
Innovative Connectivity Through Appliances
Communication through appliances, like mobile phones, is nothing new. Different types of other service-oriented businesses are thriving through them where there is no avenue for a traditional face-to-face transaction. Most people are discouraged from going out to medical centers because of the pandemic. Diagnoses for psychological evaluation can be obtained easily online. Access to psychiatrists is now made possible through private and secured portals provided by hospitals and associations. In another example, 3D printing for dentistry makes it convenient for the orthopedist to study your problem and dictate whether you need an actual visit to the clinic. GPS tracking and equipment for most delivery services allow both the user and the service provider to track and communicate their delivery status.
Video Conferencing in All Aspects of Academic Learning
Academic institutions have taken the academe online. From the smallest nurseries to the biggest universities, most schools are engaging their students through online classes. Most teachers and professors utilize synchronous and asynchronous classes to benefit their pupils. Most school libraries now have online access for their books that have online copies. Gone are the days when only Saturday mornings are dedicated to television learning. Now, where almost everyone has access to the internet, we are showered with all the information we may need in this lifetime. It is merely up to the learning institutions to properly organize them with us.
Online Portals for Work
Companies have taken on the task of onboarding their employees with their private online portals. Online portals are being used to manage tasks and teams to properly set goalposts of what needs to be done.
Online Portals for Play
On the flip side, sports entertainment companies like the National Basketball Association, a premier basketball league, have taken most of their content online — directly delivering the well-awaited return of basketball to their most loyal fans’ households. Even recently, the NBA Draft was only held online. The draftees need not even attend personally!
Direct Deliveries Of Products
Even trade goods companies have innovated. When most companies realized that the pandemic is not going away any time soon, teams like United Sodas have taken the first step in directly delivering their goods to their customers’ doorsteps. Ghia, a new product launched during the pandemic, made the bold step of launching online and trusting that all will be well with the direct online sales method.
With these technological advances, we can see what we used to take for granted. Now that everyone is physically cut off from everyone else, we can appreciate seemingly simple things before. Without these, we would not be able to live normally and function as a community. As people do their part to hamper the disease’s spread, we explore and find more ways to continue innovating as we thrive.